Terms of Service

Last updated: 2026-02-26

These Terms of Service ("Terms") form a binding agreement between you and Futurove, LLC ("UniDeck.ai", "Company", "we", "us", "our") governing your access to and use of our services.

By accessing or using UniDeck.ai, including our web app, AI chat features, document upload and RAG workflows, account/organization management, billing, and related functionality (collectively, the "Services"), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility, Age, and Accounts

  1. You must be at least 13 years old to use the Services.
  2. If you are between 13 and the age of majority in your jurisdiction, you may use the Services only with parental/legal guardian permission and supervision.
  3. To purchase paid plans, subscriptions, or add-ons, you must be at least 18 years old or have legally valid parental/legal guardian consent.
  4. You must provide accurate, current, and complete registration information.
  5. You are responsible for safeguarding your account credentials and for all activity under your account.
  6. You must promptly notify us of any unauthorized account use at info@unideck.ai.

2. Service Scope and Nature

  1. The Services are provided for personal use and internal commercial business use.
  2. The Services are AI-based; outputs may be inaccurate, incomplete, outdated, or unsuitable for your use case.
  3. The Services are not legal, medical, financial, tax, or other professional advice.
  4. You must not rely solely on the Services for high-risk or safety-critical use cases (including emergency, healthcare, or safety-critical decisions).
  5. We may modify, suspend, restrict, or discontinue all or part of the Services at any time.
  6. We may offer certain features as "Beta" or "Experimental." Such features are provided "as is" without any warranties and may be modified or removed at our sole discretion.

3. License and Access Rights

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services.

You may not:

  1. Copy, sell, lease, resell, or commercially repackage the Services.
  2. Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, model behavior, or non-public components.
  3. Scrape, harvest, or extract Service data; perform model extraction; or run competitive benchmarking against the Services.
  4. Use the Services, outputs, or metadata to train or improve other AI systems.

4. User Content, Inputs, and AI Outputs

  1. You retain your rights in content, files, prompts, and data you submit to the Services ("Input").
  2. You grant us a worldwide, non-exclusive, royalty-free, sublicensable limited license to host, process, transmit, format, store, secure, debug, and otherwise use Input as necessary to provide, secure, maintain, improve, and legally operate the Services.
  3. Consistent with our Privacy Policy, user data, chat history, and uploaded content processed in UniDeck.ai are not used for model training.
  4. AI-generated responses and content ("Output") are probabilistic, and similar or identical output may be generated for other users.
  5. To the extent permitted by law and subject to third-party provider terms, you may use Output for lawful personal and internal commercial business purposes.
  6. You are solely responsible for validating Input/Output and for all consequences of your use.
  7. Due to the nature of machine learning, Outputs may not be unique across users and the Services do not guarantee that Outputs are copyrightable or protectable by intellectual property laws.

5. Prohibited Uses

You may not use the Services to:

  1. Violate laws, regulations, sanctions, or third-party rights.
  2. Conduct fraud, impersonation, identity theft, or deceptive activity.
  3. Create, distribute, or request illegal content, child exploitation content, hate content, harassment, threats, or violent unlawful conduct.
  4. Distribute malware, phishing, spam, network attacks, or other abusive/security-compromising activity.
  5. Collect or expose personal data of others without authorization.
  6. Create automated/bulk/fake accounts, evade restrictions, or bypass enforcement actions.
  7. Use the Services in ways that degrade stability, security, or performance.
  8. Misrepresent Output as human-verified expert advice.

We may suspend or terminate accounts for violations without prior notice.

6. Pricing, Subscription, Renewal, Cancellation, and Refunds

  1. Paid feature pricing, currency, billing interval, and plan scope are shown at checkout.
  2. Subscriptions renew automatically unless canceled before renewal.
  3. If a trial or promotional period is offered, it may convert automatically into a paid subscription unless canceled before the trial/promo ends.
  4. To avoid the next billing cycle, you must cancel before renewal.
  5. Cancellation takes effect at the end of the current billing period; no prorated credits/refunds for partial periods.
  6. Except where required by applicable law, all payments are final and non-refundable.
  7. You are responsible for applicable taxes and government charges.
  8. We may suspend or terminate access for failed payment, chargebacks, suspected fraud, or payment policy violations.

7. Third-Party Services

  1. The Services rely on third-party providers (such as model providers, infrastructure, payment processors, analytics, and email tools).
  2. To the fullest extent permitted by law, we are not liable for third-party outages, policy changes, delays, or discontinuation.
  3. Third-party services and links are governed by their own terms and policies.

8. Intellectual Property

  1. The Services, including software, interfaces, branding, design, and related intellectual property, are owned by the Company or its licensors.
  2. No ownership rights are transferred to you except the limited license expressly granted in these Terms.
  3. If you provide feedback or suggestions, you grant us a perpetual, worldwide, royalty-free right to use them without compensation.

9. Privacy

Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Changes to Terms

  1. We may update these Terms from time to time.
  2. For material changes, we may provide reasonable notice (for example, via in-app notice or email).
  3. Continued use after updates means you accept the revised Terms.

11. Suspension and Termination

  1. We may suspend or terminate your access for Terms violations, unlawful conduct, abuse, security risk, payment failures, or suspected fraud.
  2. Upon termination, your right to use the Services ends immediately.
  3. Provisions that by nature should survive termination remain in effect, including payment obligations, disclaimers, limitation of liability, indemnification, arbitration, and governing law.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, OR OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND ERROR-FREE OPERATION.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION.
  2. OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE TERMS OR SERVICES WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
  3. IF YOU PAID NOTHING IN THE PRECEDING 12 MONTHS, OUR AGGREGATE LIABILITY IS 0 USD.

Some jurisdictions do not allow certain limitations, so parts of this section may apply only to the extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to:

  1. Your use of the Services.
  2. Your Input/Output and how you use them.
  3. Your breach of these Terms or applicable law.
  4. Your infringement or violation of third-party rights.

15. Mandatory Individual Arbitration, Class Action Waiver, and Jury Waiver

THIS SECTION AFFECTS IMPORTANT LEGAL RIGHTS.

  1. Any dispute, claim, or controversy arising from or relating to these Terms or the Services (except claims for injunctive/equitable relief relating to intellectual property) must be resolved by final and binding individual arbitration.
  2. Arbitration will be administered by the American Arbitration Association (AAA) under applicable AAA rules, except as modified by these Terms.
  3. The arbitration seat is Delaware, USA, unless the parties agree to remote proceedings.
  4. Before starting arbitration, each party must attempt good-faith informal resolution for at least 30 days by sending written notice to info@unideck.ai.
  5. ALL DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. CLASS ACTIONS, CLASS ARBITRATIONS, REPRESENTATIVE ACTIONS, AND PRIVATE ATTORNEY GENERAL ACTIONS ARE WAIVED.
  6. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.
  7. If the class action waiver is found unenforceable for a particular dispute, the arbitration section does not apply to that dispute, and such dispute must proceed in the state or federal courts located in Delaware.
  8. Either party may bring an individual claim in small claims court where jurisdictional requirements are met.

16. Governing Law and Venue

  1. These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law principles.
  2. For disputes not subject to arbitration, exclusive venue and jurisdiction lie in the state and federal courts located in Delaware.
  3. Unless prohibited by law, any claim must be brought within 1 year after it arises.

17. Force Majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disasters, war, civil unrest, government action, infrastructure failures, internet/telecom outages, and third-party service disruptions.

18. Miscellaneous

  1. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Services.
  2. If any provision is held invalid or unenforceable, the remainder remains in full force.
  3. Failure to enforce any provision is not a waiver.
  4. You may not assign these Terms without our prior written consent; we may assign them.
  5. In case of conflict among translated versions, the English version controls to the extent permitted by law.

19. Contact

  • Company: Futurove, LLC
  • Address: 651 N Broad St, Suite 201, Middletown, Delaware 19709, USA
  • Email: info@unideck.ai